1. Information We Collect

We collect information that helps us provide our sourcing services and maintain the functionality of our website. This information falls into two main categories:

A. Personal Information (Directly Provided by You)

This includes information you voluntarily provide to us when contacting us, requesting a quote, or using our services. This may include:

• Contact Details: Your name, email address (e.g., [email protected]), phone number, and company name.
• Business Information: Product specifications, purchasing volume, required delivery timelines, and other details related to your sourcing needs.
• Financial Information: Details necessary for processing payments, invoices, or refunds (e.g., billing address, and payment method details—though payment processing is typically handled by secure third-party processors).
• Communication Data: Records of correspondence (emails, chat logs, forms).

B. Non-Personal/Usage Data (Automatically Collected)

When you access our website, we may automatically collect certain information about your device and browsing activity:

• Log Data: IP address, browser type and version, pages visited, the time and date of your visit, and time spent on those pages.
• Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to monitor website usage, improve functionality, and analyze trends.

2. How We Use Your Information

We use the collected information for various business purposes, including:

• ✅ Service Provision: To provide, operate, and maintain our reverse purchasing agent services, including supplier sourcing, price negotiation, quality inspection, and logistics management.
• 📞 Communication: To respond to your inquiries, send you service updates, invoices, quotes, and essential administrative information.
• ⚖️ Legal and Compliance: To comply with applicable laws, regulations, and legal processes related to international trade and customs.
• 📈 Improvement: To monitor and analyze usage and trends to improve our website, services, and client experience.
• 🛡️ Security: To detect, prevent, and address technical issues, fraud, or security threats.
• 🤝 Customization: To tailor our services and communication to your specific business needs and preferences.

3. Disclosure of Your Information

We value your trust and will not sell, rent, or lease your personal information to third parties. We may disclose your information only in the following limited circumstances:

• With Service Providers: We may share information with trusted third-party vendors, consultants, and service providers (e.g., payment processors, shipping companies, logistics partners) who perform services on our behalf and require access to such information to do that work.
• For Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• For Legal Reasons: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency), or to protect and defend the rights or property of ACBUY FANS.
• With Your Consent: We may share your information with your explicit consent or at your direction.

4. Data Security

We use robust administrative, technical, and physical security measures designed to protect your personal information. While we strive to use commercially acceptable means to protect your data, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Retention of Data

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, including retaining information to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies (e.g., trade records may be retained for legally mandated periods).

6. Links to Other Websites

Our website may contain links to other websites, such as supplier websites or logistics providers, that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]
• Website: https://acbuy.fans